Privacy Policy
Hydra-Blade Industries LLC (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or engage with our messaging platforms. By using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect We may collect personal information, including but not limited to:
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Name, email address, phone number, and mailing address
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Payment and billing details
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Information related to your interactions with our services
2. How We Use Your Information We may use your information to:
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Provide, operate, and maintain our services
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Process transactions and send related information
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Communicate with you, including sending updates, promotional messages, and service alerts
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Improve and personalize our services
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Protect against fraudulent activities, verify order authenticity, and enforce our Terms & Conditions (including vetting orders to prevent prohibited competitive purchases).
3. How We Share Your Information Hydra-Blade Industries LLC may disclose Personal Data and other information as follows:
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Third Parties that Help Provide the Messaging Service: We will not share your opt-in to an SMS short code campaign with a third party for purposes unrelated to supporting you in connection with that campaign. We may share your Personal Data with third parties that help us provide the messaging service, including, but not limited to, platform providers, phone companies, and other vendors who assist us in the delivery of text messages.
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Additional Disclosures: Affiliates: We may dis
close Personal Data to our affiliates or subsidiaries; however, if we do so, their use and disclosure of your Personal Data will be subject to this Po licy. All the above categories exclude text messaging originator opt-in data and consent; this informat ion will not be shared with any third parties.
4. Data Security We implement security measures designed to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
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Opt-out of receiving promotional communications at any time
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Request access to, update, or delete your personal information
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Manage your communication preferences, including SMS messaging
6. Changes to This Privacy Policy We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on our website with an updated effective date.
7. Contact Us For any questions about this Privacy Policy, please contact us at info@hydra-blade.com
Terms & Conditions
Effective Date: 02/20/2025
Welcome to Hydra-Blade Industries LLC. By accessing or using our website, products, and services, you agree to comply with the following Terms & Conditions (“Terms”). If you do not agree, please refrain from using our services.
1. Use of Services Our services are intended for lawful purposes only. You agree not to use our services in any manner that violates applicable laws, infringes on the rights of others, or disrupts our operations.
2. Account Responsibilities If you create an account with us, you are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
3. Payments, Order Acceptance, and Refunds All purchases are subject to our pricing and payment terms. Refunds may be granted at our discretion according to our Return & Refund Policy. Order Acceptance and Right of Refusal: We reserve the right to review, hold, limit, or cancel any order at our sole discretion prior to fulfillment. In the event we suspect an order was placed fraudulently, by a competing commercial entity, or in violation of these Terms, we reserve the right to cancel the order and issue a full refund. We may also require additional verification of identity or business affiliation before processing certain orders.
4. SMS Messaging Terms By opting into our SMS messaging services, you agree to receive text messages related to our products, services, and promotions. Message and data rates may apply. You may opt out at any time by replying “STOP.”
5. Intellectual Property All content, trademarks, materials, as well as the proprietary design, mechanics, and physical functionality of Hydra-Blade products, remain the exclusive property of Hydra-Blade Industries LLC. You may not use, reproduce, reverse-engineer, or distribute any website content or physical product designs without our express written permission.
6. Prohibited Purchases and Anti-Competitive Use Hydra-Blade products are sold strictly for end-user operation (commercial or residential cleaning). By purchasing our products, you explicitly agree that you are not purchasing on behalf of, or acting as a proxy for, any competing manufacturer or entity. Furthermore, you agree not to reverse-engineer, deconstruct, copy, or benchmark Hydra-Blade physical products, systems, or proprietary designs for the purpose of developing competing products. Breach of this clause will result in immediate cancellation of orders, termination of support, and potential legal action to protect our trade secrets and intellectual property.
7. Limitation of Liability Hydra-Blade Industries LLC shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of our services or products.
8. Termination We reserve the right to suspend or terminate access to our services at any time if we believe you have violated these Terms.
9. Governing Law These Terms shall be governed by and construed in accordance with the laws of the State of Arizona, without regard to its conflict of law principles.
10. Changes to Terms We reserve the right to update these Terms at any time. Continued use of our services constitutes acceptance of any changes.
11. Contact Information If you have any questions regarding these Terms, please contact us at info@hydra-blade.com